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Refund Policy

Refund policy

Nanar Beauty aim to please our customers and ensure they are totally satisfied with their order and experience . We maintain a very high level of quality control to ensure that our customers receive nothing short of the finest quality of human hair extensions and lace systems. Due to the nature of our products, all sales are final. Refunds are not allowed, however exchanges may be accepted subject to the following terms and conditions:

• Should you not be happy with your wig when it arrives, you may return it for an exchange within three business days of receipt. Please be sure that you understand these terms and conditions before ordering either through the website or WhatsApp.

•We will not accept any returns or exchanges of any altered product, the lace has been cut off, wig has been used or restyled, wig has been taken out of it package and tampered with.

• Lace closures, we won’t be exchanging wigs made with lace frontal that the lace has been (bleached, cut, customized or tinted)

• Cap sizes provided by customer will be used to make your wig, however if you send us a wrong head measurements and your wig doesn’t fit well you will be charged for a wig remake.

• All refund expenses are on the clients.

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